Mr. Chad Coleman-Vice President - Commercial Sales & Installations, Inc

1) Please tell something about your organization,key achievements and benefits you provide to global hoteliers?
CSI, Inc. is dedicated to making the production of window coverings and bedding as simple, efficient, and economical as possible for our clients. We have a dedicated team of skilled and innovative professionals who are committed to providing customized products, superior service, and expert workmanship.

We are a family owned and operated business incorporating life principles into our company. At CSI, Inc. Our word means something and we stand behind our product assuring that our customers are pleased with our service and product.

We assume full responsibility from the planning stages of a project to its completion. You can rest assured that your project will be measured, manufactured, and installed accurately and finished in a timely and professional manner.whether the project is local or across the united states we have the expertise to handle any project. As far as key achievements we can not narrow it down and only list a few jobs. We like to look at each and every job as a key achievement with our clients ranging from independent hotel owners to large corporations and job sizes ranging from 25 to 900 windows we feel that every job is equally important and vital to our company and require the same dedication.another achievement to mention is that we are a proud member of the aahoa group and a certified woman owned business through the wbenc council.

2) How has the economy downturn affected your business? What steps have you taken help hoteliers in this economy? Any special deal,discount, or offer?
Due to the sluggish economy we saw a slight decrease in sales in the 4th quarter of 2008. We have not been as dramatically affected as some of our larger competitors. We contribute this to keeping our business as lean as we can so that we can offer the best prices to our clients. Since the 1st. Quarter of 2009 our sales have been steady and continue to increase. We understand the unique challenges that the hotel owners are facing due to the economy and we have tried to accommodate our customers to help in any way that we can because we realize it takes a loyal partnership and their success to make our business a success.we deliver all the product that we can to try to reduce shipping charges to the client, we will beat any competitors pricing, also we offer an additional discount to all invoices paid in full in ten days.

3) What do you see the future of the hotel industry? What major trends will impact hotel business in the coming 20 years?
Obviously, the recession is changing the travel business. A wealth of information available now enables the hotel industry to examine consumer behavior more closely. Providing insights that can lead to future opportunities to maximize revenue (a situation that companies desperately need right now.) I think over the next 20 years we will have to do more than just talk about going green with companies dedicated to eliminating waste it will only make since to eliminate the waste in all aspects of our daily lives.

4) What benefits and key advantages you offer over competition? Why should our readers consider doing business with you?
We know that we are one of the final stages that happens before the hotel is completed and with that in mind we offer our clients a hassle free project with csi,inc.with our expertise and knowledge in the hospitality industry we deliver a product with superior quality at the lowest price possible. We understand that time is money and you can rest assured that by working with us it will be the best experience that you have during the project.

5) Do you provide e-commerce or online payment facility? Can our readers book your products or services online?
At this time we do not offer e-commerce because we have not had a demand for this payment method. You can call or e-mail us and our friendly staff can help you with all of your hospitality needs promptly and efficiently.
Thank you for taking the time to read about our company!

For more information: Call: 405-279-1134,Fax 405-279-3610

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201, Gundecha Industrial Complex, Akurli Road, Akurli Industry Estate, Kandivali (E), Mumbai 400101, India



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